If one is issued a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.
Please email shop@viknyc.com with your order number and photos of your package arriving damaged to process a claim for mishandled packages ASAP.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are returning more expensive items, consider using a trackable shipping service & purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Each item is created to order just for YOU, this is a sustainable shop 🌎 minimizing waste, resources, materials and human efforts.
Read the size charts carefully, and if you’re not sure please ask.
Contact us at shop@viknyc.com.
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